Urban Chic Boutique Hotel & Cafe, Cape Town - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

172 Long Street, Cape Town, South Africa, 8001

Urban Chic Boutique Hotel & Café is a contemporary oasis situated on Long Street, one of Cape Town's most vibrant thoroughfares. The hotel is designed by Managing Director Abilio Frazzitta, combining elegance with eclectic influences. It features a striking Botticino marble staircase and boasts proximity to nightlife, shops, and cultural attractions. This property is a key player in the bustling City Bowl area, offering a unique blend of upscale accommodation and gourmet dining.

Location

Urban Chic Boutique Hotel is strategically located within the City Bowl area, offering easy access to Cape Town's best restaurants, bars, and cultural museums. The hotel is a short drive from popular beaches like Camps Bay and Clifton. Public transportation options and nearby attractions, including the Cape Town International Convention Centre, make it convenient for both tourists and business visitors.

Rooms

The hotel comprises 20 individually appointed air-conditioned rooms. Every room features Cloud Nine Beds, luxurious en suite bathrooms, and original artworks. Many rooms offer breathtaking views of Table Mountain and Signal Hill, with some having sliding screens between the bedroom and bathroom. Amenities include minibars, free toiletries, and modern conveniences like flat-screen TVs and complimentary newspapers.

Eat & Drink

The hotel houses a trendy café on the ground floor featuring sofas and bar stools, with retractable doors that open to the street. A pleasant restaurant is located on the first floor, showcasing gourmet cuisine. Guests can enjoy a wide variety of drinks from the bar/lounge area, providing a vibrant atmosphere to complement their dining experience.

Leisure & Business

Guests can access leisure amenities such as a nightclub and complimentary wireless Internet. The hotel also features express check-in and concierge services, catering to both leisure and business travelers. Additionally, there is discounted access to a nearby fitness facility.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Double Room Mountain View

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Standard Double Room Mountain View

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Luxury King Room Mountain View

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Cape Town400 m

Airports

Cape Town International (CPT) 19.7 km

Train

Woodstock Railway Station 2.8 km

Salt River Railway Station 4.5 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfortable

“My room on the 6th floor had amazing views of Table Mountain. It was clean, spacious, and the bed was incredibly comfortable, making my stay a good experience.” view full review

Amazing Breakfast Variety

“The breakfast was really good, offering a choice of a cold item like yogurt or cereal, along with a delicious hot item like a full English breakfast or pancakes with bacon. Each dish was plentiful and beautifully presented.” view full review

Luxurious Bathroom Amenities

“The bathroom in my room was exquisite, featuring a large marble bath that added a touch of luxury to my stay. It was well-maintained, creating a relaxing atmosphere.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Wheelchair access
Air conditioning in public areas
Children are welcome
Lift

Guest Parking

Electric kettle

Services

Car hire
Tours/Ticket assistance
Wake up service

Dining

Continental breakfast
Restaurant buffet
Sports bar

Business

Meeting room
Business services

Room features

Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities
Turndown service
Ironing facilities

Bathroom

Bath/ Shower
Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
Data ports
AM/FM alarm clock

Room decor

Carpeted floor

Location

172 Long Street, Cape Town, South Africa, 8001

Map view

172 Long Street, Cape Town, South Africa, 8001

City landmarks

Castle

Castle of Good Hope

1.3 km

Museum

District Six Museum

990 m

Gallery

South African National Gallery

620 m

Stadium

Cape Town Stadium

2.3 km

Museum

South African Jewish Museum

820 m

Store

Cape Quarter Lifestyle Village

1.4 km

Aquarium

Two Oceans Aquarium

2.8 km

Mountain

Signal Hill

2.5 km

Museum

Koopmans-de Wet House

690 m

Bree Street

850 m

Planetarium

Iziko South African Museum and Planetarium

890 m

Theatre

Labia Theatre

710 m

Convention Centre

Cape Town International Convention Centre

1.9 km

Library

National Library Of South Africa

1.0 km

Military Road Signal Hill

Noon Day Gun

1.1 km

Gallery

Rust en Vreugd

690 m

Gallery

Zeitz Museum of Contemporary Art Africa

2.2 km

Museum

Cape Town Holocaust Centre

600 m

Cape Town CentralSouth Africa

Adderley Street

830 m

Shopping Area

Gardens Shopping Centre

1.4 km

Darling St

Cape Town City Hall

1.0 km

Park

De Waal Park

1.9 km

Nearby

Square

Greenmarket Square

520 m

Museum

Bo-Kaap Museum

570 m

Museum

Slave Lodge Museum

470 m

Square

Church Square

460 m

Church

St George's Cathedral

280 m

Church

St Mary's Cathedral

470 m

Mall

Saint Georges Mall

580 m

Mosque

Auwal Mosque

330 m

Restaurants

BEERHOUSE on Long

50 m

223 Long Street

Orchard on Long

40 m

211 Long Street

Sergeant Pepper

60 m

194 Long Street

169 On Long

60 m

227 Long Street

Baghdad Cafe

140 m

Corner of Bloem & Long Street First Floor

Homage 1862

120 m

168 Loop Street

Masala Dosa Aromatic Cuisine

120 m

167 Long Street Cbd

Maaya Cape Town

140 m

168 Loop Street

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily stay again

7.0/10

Very good

Rooms

7.6

Location

7.6

Service

7.0

Dining

6.8

Curtis

United States, February 2025

7.8/10

This boutique hotel has a luxurious feel with beautiful and spacious rooms, but the noise from the bar across the street can be quite bothersome, especially at night. While the breakfast is satisfying and the staff is incredibly helpful, the cleanliness of the room could use some attention. Overall, it's a great option if you’re looking to enjoy the vibrant nightlife of Long Street.

Rooms

7.0

I found the rooms to be luxurious and spacious, but there was a noticeable smell upon check-in that was a bit off-putting. Also, the kettle in the room wasn't clean.

Service

9.0

The staff was some of the most amazing people I've encountered, always ready to help, especially during check-in when I faced some access card issues.

Location

8.0

Being right on Long Street puts you in the heart of Cape Town's nightlife, which is fantastic for party-goers but might not be ideal for those seeking quiet.

Dining

8.0

Breakfast was delicious and offered generous portions, which I enjoyed every morning.

Facilities

7.0

The hotel boasts impressive amenities, but I would have liked the cleanliness to be slightly improved.

Thomas

United States, January 2025

6.4/10

I had a mixed experience at the Urban Chic Hotel. The welcoming manager and thoughtful room amenities were a nice touch, but the slow Wi-Fi and noisy atmosphere made things less enjoyable. Breakfast was hit or miss, and the bathroom issues caused some stress. Overall, I appreciated the effort that was made to make my stay special, but I left wanting more in terms of comfort and quietness.

Rooms

8.0

The room was well-furnished, clean, and spacious, although it didn't have the mountain view we expected.

Service

7.0

The staff was generally accommodating, but service could be slow, particularly with breakfast.

Location

6.0

The location is central but directly on a noisy street, making it hard to relax if you want a quiet getaway.

Dining

5.0

Breakfast had both good and bad elements; my partner enjoyed her meal while mine was not prepared as requested.

Facilities

6.0

Facilities were adequate, but there were issues like flooding in the bathroom that need addressing.

Harry

United States, December 2024

7.8/10

The Urban Chic Boutique Hotel boasts a perfectly central location on Long Street, offering breathtaking views of Table Mountain and easy access to vibrant nightlife. The rooms are spacious and modern, but the noise levels from the street can be disruptive. While the service is generally helpful, some staff interactions leave much to be desired. Breakfast is enjoyable but may not meet everyone's expectations. Overall, it’s a good option for those who prioritize location and views but be wary of potential noise disturbances.

Rooms

8.0

Our room was spacious with a gorgeous view of Table Mountain, though facing Long Street meant it was quite noisy at times.

Service

7.0

The staff was welcoming and knowledgeable about local dining options, though some interactions felt less personal.

Location

9.0

Fantastic location on Long Street, surrounded by nightlife and just a 20-minute walk to the V&A Waterfront, but it's also very noisy.

Dining

8.0

Breakfast was huge and well-presented, making for an enjoyable start to the day.

Facilities

7.0

The hotel had a modern and chic vibe, with secure parking available, but not many additional amenities.

Todd

United States, November 2024

5.4/10

We celebrated our anniversary at the Urban Chic Hotel and had a mix of experiences. The room had stunning views and was clean with simple decor, but the noise from the street made it hard to sleep. The staff's effort to accommodate us with non-alcoholic drinks was a nice touch, but the slow Wi-Fi and issues with breakfast and room maintenance detracted from our stay. Overall, it offered some positives, but there were significant downsides too.

Rooms

7.0

The room was clean and featured magnificent views of Long Street and Table Mountain, though it lacked sound insulation.

Service

5.0

The service had its highlights, particularly the welcoming manager who made thoughtful gestures, but it was often slow and not attentive.

Location

6.0

The hotel is situated close to nightlife hotspots, but this also means it can be noisy at night, which might not suit everyone.

Dining

5.0

Breakfast was a letdown, with items being either incorrect or undercooked, although some dishes were good.

Facilities

5.0

The facilities could use some improvement, especially regarding room maintenance and overall upkeep.

Elizabeth

United States, October 2024

7.8/10

I really enjoyed my stay, thanks to the perfect location and spacious room with a stunning view of Table Mountain. The breakfast was fantastic and plentiful. However, the noise from the street and some issues with the service during check-in were less than ideal.

Rooms

8.0

The room was spacious and boasted an incredible view, but I faced some noise issues from the street.

Service

7.0

While the check-in process was smooth, the staff could have been more attentive during breakfast.

Location

9.0

The hotel is perfectly situated on Long Street, making it easy to access great restaurants and bars, though it can get quite loud at night.

Dining

8.0

Breakfast was beautifully presented and plentiful, but the service was a bit slow.